The application process for 11,403 Customer Service Associate (CSA) / Clerk positions at the Institute of Banking Personnel Selection (IBPS) has commenced. The recruitment is being conducted through CRP CSA-XVI Recruitment 2026 for participating public sector banks. The positions include the role of Customer Service Associate (CSA) / Clerk. Candidates interested in applying can submit their applications through the official IBPS portal between 01 August 2026 and 21 August 2026.
Before submitting their applications, candidates should carefully review the eligibility criteria, age limit, selection process, salary details, and other important instructions outlined in the official notification. These details have also been provided below based on the available source information.
IBPS Clerk Recruitment 2026: Overview
| Particular | Details |
|---|---|
| 🏢 Organization | Institute of Banking Personnel Selection (IBPS) |
| 📢 Recruitment Name | CRP CSA-XVI Recruitment 2026 |
| 📄 Advertisement Number | CRP CSA-XVI |
| 💼 Post Name | Customer Service Associate (CSA) |
| 🔥 Total Vacancy | 11,403 Posts |
| 🏦 Job Type | Banking Job |
| 🟢 Application Mode | Online |
| 📅 Online Registration Starts | 01 August 2026 |
| ⏰ Last Date to Apply | 21 August 2026 |
| 🎓 Qualification | Graduation in any discipline |
| 🎂 Age Limit | 20 to 28 Years |
| 💰 Salary | Basic Pay ₹24,050 + Applicable Allowances In Hand 55,000. |
| 📝 Selection Process | Preliminary Exam → Main Exam → Local Language Proficiency Test (where applicable) → Provisional Allotment |
| 📍 Job Location | Across Participating Public Sector Banks in India |
| 🌐 Official Website | www.ibps.in |
Please watch our YouTube video to get complete information about the IBPS Clerk exam👇
IBPS Recruitment 2026: Educational Qualification
The educational qualification required for the CRP CSA-XVI Recruitment 2026 is Graduation. Candidates must possess the prescribed qualification from a recognized university or possess an equivalent qualification approved by the Central Government.
| Post Name | No. of Posts | Educational Qualification |
| Customer Service Associate (CSA) / Clerk | 11,403 | Graduate Degree in any discipline from a recognized university or an equivalent qualification approved by the Central Government |
Candidates must have their graduation results declared on or before 21 August 2026.
Knowledge of computers is mandatory. Candidates may fulfill this requirement through a certificate, diploma, or degree in Computer Science or IT, or by having studied Computer Science as a subject during school or college education.
IBPS CRP CSA-XVI Recruitment 2026 Experience Required
The source information states that no prior experience is required for the Customer Service Associate (CSA) / Clerk position.
| Post Name | Required Experience |
| Customer Service Associate (CSA) / Clerk | No prior experience required |
Participating Banks for CRP CSA-XVI Recruitment 2026
Eleven public sector banks are set to participate in the IBPS CRP CSA 2026 this year; the list is provided below.
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
IBPS Clerk 2026 Vacancies 2026
| Bank | SC | ST | OBC | EWS | General | Total |
|---|---|---|---|---|---|---|
| Bank of Baroda | 176 | 117 | 284 | 119 | 504 | 1,200 |
| Bank of India | 69 | 56 | 114 | 54 | 207 | 500 |
| Bank of Maharashtra | 59 | 34 | 110 | 40 | 257 | 500 |
| Canara Bank | 376 | 245 | 577 | 240 | 1,062 | 2,500 |
| Central Bank of India | 298 | 122 | 441 | 100 | 458 | 1,419 |
| Indian Bank | 334 | 106 | 471 | 134 | 655 | 1,700 |
| Indian Overseas Bank | 130 | 66 | 189 | 68 | 327 | 780 |
| Punjab National Bank | 333 | 148 | 459 | 190 | 886 | 2,016 |
| Punjab & Sind Bank | 75 | 17 | 87 | 25 | 172 | 376 |
| UCO Bank | 60 | 31 | 83 | 26 | 212 | 412 |
| Union Bank of India | NR | NR | NR | NR | NR | NR |
| Total Vacancies | 1,910 | 942 | 2,815 | 996 | 4,740 | 11,403 |
IBPS CSA/ Clerk State Wise Vacancies
| State / UT | SC | ST | OBC | EWS | UR | Vacancies |
|---|---|---|---|---|---|---|
| Andaman & Nicobar | -- | 1 | 5 | 1 | 11 | 18 |
| Andhra Pradesh | 33 | 11 | 53 | 14 | 75 | 186 |
| Arunachal Pradesh | -- | 19 | -- | 4 | 22 | 45 |
| Assam | 26 | 41 | 97 | 30 | 155 | 349 |
| Bihar | 89 | 1 | 146 | 42 | 213 | 491 |
| Chandigarh | 4 | -- | 4 | 1 | 11 | 20 |
| Chhattisgarh | 33 | 82 | 13 | 23 | 114 | 265 |
| Dadra & Nagar Haveli | -- | 6 | 1 | 1 | 10 | 18 |
| Daman & Diu | -- | -- | 1 | -- | 6 | 7 |
| Delhi | 65 | 35 | 123 | 36 | 156 | 415 |
| Goa | -- | 5 | 10 | 5 | 41 | 61 |
| Gujarat | 50 | 103 | 194 | 63 | 288 | 698 |
| Haryana | 39 | -- | 56 | 15 | 86 | 196 |
| Himachal Pradesh | 25 | 4 | 18 | 8 | 42 | 97 |
| Jammu & Kashmir | 2 | 6 | 17 | 4 | 38 | 67 |
| Jharkhand | 19 | 45 | 21 | 14 | 83 | 182 |
| Karnataka | 224 | 101 | 386 | 136 | 567 | 1,414 |
| Kerala | 9 | -- | 29 | 8 | 62 | 108 |
| Ladakh | -- | -- | -- | -- | 6 | 6 |
| Lakshadweep | -- | 4 | -- | 1 | 6 | 11 |
| Madhya Pradesh | 91 | 114 | 98 | 49 | 218 | 570 |
| Maharashtra | 117 | 96 | 291 | 95 | 452 | 1,051 |
| Manipur | -- | 12 | 3 | 3 | 24 | 42 |
| Meghalaya | -- | 4 | -- | 1 | 17 | 22 |
| Mizoram | -- | 6 | -- | -- | 11 | 17 |
| Nagaland | -- | 11 | -- | 2 | 18 | 31 |
| Odisha | 55 | 70 | 40 | 29 | 143 | 337 |
| Puducherry | 1 | -- | 5 | 1 | 19 | 26 |
| Punjab | 150 | -- | 106 | 40 | 185 | 481 |
| Rajasthan | 67 | 53 | 84 | 35 | 153 | 392 |
| Sikkim | -- | 4 | 4 | 3 | 17 | 28 |
| Tamil Nadu | 137 | 5 | 213 | 58 | 262 | 675 |
| Telangana | 29 | 18 | 48 | 16 | 80 | 191 |
| Tripura | 10 | 17 | -- | 5 | 32 | 64 |
| Uttar Pradesh | 375 | 17 | 508 | 159 | 672 | 1,731 |
| Uttarakhand | 24 | 2 | 17 | 11 | 91 | 145 |
| West Bengal | 236 | 49 | 224 | 83 | 354 | 946 |
| Total | 1,910 | 942 | 2,815 | 996 | 4,740 | 11,403 |
Important Dates for IBPS Clerk Recruitment 2026
IBPS Clerk Important Dates 2026
| Event | Important Dates |
|---|---|
| Notification Release Date | 1 August 2026 |
| Online Application Start Date | 1 August 2026 |
| Online Application Last Date | 21 August 2026 |
| Last Date to Pay Application Fee / Intimation Charges | 21 August 2026 |
| IBPS Clerk Prelims Exam Date 2026 | 10th & 11th October 2026 |
| IBPS Clerk Mains Exam Date 2026 | 27 December 2026 |
| Provisional Allotment | March 2027 |
IBPS CSA/Clerk Recruitment 2026: Educational Qualifications
- To apply for the BIPS CSA/Clerk position, candidates must hold a Graduate Degree in any discipline from a recognized university or possess an equivalent qualification approved by the Central Government.
- The graduation results must be declared on or before August 21, 2026, and candidates must enter their marks or percentage exactly as stated on their certificates or mark sheets.
- Knowledge of computers is mandatory for all candidates. You are eligible to apply for this recruitment if you hold a certificate, diploma, or degree in Computer Science or IT, or if you have studied Computer Science as a subject during your school or college education.
IBPS Clerk Age Limit 2026
| Posts | Minimum Age | Maximum Age |
|---|---|---|
| Customer Service Associate (CSA) / Clerk | 20 Years | 28 Years |
IBPS Clerk Age Relaxation 2026
| Category | Upper Age Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC (Non-Creamy Layer) | 3 Years |
| Persons with Benchmark Disabilities (PwBD) | 10 Years |
| Ex-Servicemen (ESM) / Disabled Ex-Servicemen (DESM) | Actual period of service rendered in Defence Forces + 3 Years (Maximum age limit: 50 Years) |
| Widows, Divorced Women & Women Legally Separated (Not Remarried) | Up to 35 Years (General/EWS), 38 Years (OBC), 40 Years (SC/ST) |
IBPS Clerk Requirement 2026 Local Language Proficiency
IBPS Clerk Application Fee 2026
| Category | Application Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175 |
| All Other Candidates | ₹850 |
IBPS Clerk Selection Process 2026
IBPS Clerk Prelims Exam Pattern 2026
- The IBPS Clerk Prelims 2026 will comprise a total of 100 questions carrying 100 marks. It will be an online, objective-type examination.
- For the IBPS Clerk Prelims 2026, a duration of 20 minutes is allotted for each section, and there is a negative marking of 0.25 marks for every incorrect answer.
- The IBPS Clerk Prelims 2026 will also have sectional cut-offs, and clearing the cut-off for each section is mandatory.
IBPS Clerk Mains Exam Pattern 2026
IBPS Clerk Salary 2026
| Particular | Details |
|---|
| Post | Customer Service Associate (CSA) / Clerk |
| Starting Basic Pay | ₹24,050 per month |
| In-Hand Salary | Up to ₹55,000 per month (Approx.) |
| Pay Scale | ₹24,050 – 1,340/3 – 28,070 – 1,650/3 – 33,020 – 2,000/4 – 41,020 – 2,340/7 – 57,400 – 4,400/1 – 61,800 – 2,680/1 – 64,480 |
| Allowances & Benefits | Dearness Allowance (DA), House Rent Allowance (HRA), Special Allowance, City Compensatory Allowance (CCA), Medical Benefits, Travel Allowance & Other Perks |
IBPS Clerk Exam Centres 2026
| State Code | State / UT / NCR | Prelims Exam Centre | Mains Exam Centre |
|---|---|---|---|
| 11 | Andaman & Nicobar | Port Blair | Port Blair |
| 12 | Andhra Pradesh | Ananthapur, Chirala, Guntur/Vijayawada, Kadapa, Kakinada, Kurnool, Nellore, Ongole, Rajahmundry, Tirupati, Visakhapatnam, Vizianagaram | Guntur/Vijayawada, Kurnool, Visakhapatnam, Vizianagaram |
| 13 | Arunachal Pradesh | Naharlagun | Naharlagun |
| 14 | Assam | Dibrugarh, Guwahati, Jorhat, Silchar, Tezpur | Dibrugarh, Guwahati, Jorhat, Silchar |
| 15 | Bihar | Arrah, Aurangabad, Bhagalpur, Darbhanga, Gaya, Muzaffarpur, Patna, Purnea | Arrah, Bhagalpur, Darbhanga, Gaya, Muzaffarpur, Patna, Purnea |
| 16 | Chandigarh | Chandigarh/Mohali | Chandigarh/Mohali |
| 17 | Chhattisgarh | Bhilai/Bhilai Nagar, Bilaspur, Raipur | Bhilai/Bhilai Nagar, Bilaspur, Raipur |
| 18 | Dadra & Nagar Haveli and Daman & Diu | Surat | Surat |
| 19 | Delhi | Delhi/New Delhi/Delhi NCR, Faridabad, Ghaziabad | Delhi/New Delhi/Delhi NCR, Faridabad, Ghaziabad |
| 20 | Goa | Panaji | Panaji |
| 21 | Gujarat | Ahmedabad/Gandhinagar, Anand, Mehsana, Rajkot, Surat/Bardoli, Vadodara | Ahmedabad/Gandhinagar, Rajkot, Surat/Bardoli, Vadodara |
| 22 | Haryana | Ambala, Faridabad, Gurugram, Kurukshetra | Ambala, Faridabad, Gurugram, Kurukshetra |
| 23 | Himachal Pradesh | Hamirpur, Mandi, Kangra, Kullu, Shimla, Una | Hamirpur, Kangra, Mandi, Shimla, Una |
| 24 | Jammu & Kashmir | Jammu, Samba, Srinagar | Jammu, Samba, Srinagar |
| 25 | Jharkhand | Bokaro, Dhanbad, Hazaribagh, Jamshedpur, Ranchi | Dhanbad, Hazaribagh, Jamshedpur, Ranchi |
| 26 | Karnataka | Bengaluru, Belagavi (Belgaum), Kalaburagi (Gulbarga), Dharwad/Hubballi (Hubli), Mangaluru (Mangalore), Mysuru (Mysore), Shivamogga (Shimoga), Udupi | Bengaluru, Belagavi (Belgaum), Dharwad/Hubballi (Hubli), Kalaburagi (Gulbarga), Mangaluru (Mangalore), Mysuru (Mysore), Shivamogga (Shimoga), Udupi |
| 27 | Kerala | Alappuzha, Ernakulam, Kannur, Kollam, Kottayam, Kozhikode, Malappuram, Palakkad, Thiruvananthapuram, Thrissur | Alappuzha, Ernakulam, Kollam, Kottayam, Kozhikode, Malappuram, Thiruvananthapuram, Thrissur |
| 28 | Ladakh | Leh, Kargil | Leh, Kargil |
| 29 | Lakshadweep | Kavaratti | Kavaratti |
| 30 | Madhya Pradesh | Bhopal, Gwalior, Indore, Jabalpur, Sagar, Satna, Ujjain | Bhopal, Indore, Gwalior, Jabalpur, Satna, Ujjain |
| 31 | Maharashtra | Amravati, Chhatrapati Sambhaji Nagar (Aurangabad), Chandrapur, Dhule, Jalgaon, Kolhapur, Latur, Mumbai/Thane/Navi Mumbai/MMR, Nagpur, Nanded, Nashik, Pune, Solapur, Sangli, Satara | Amravati, Chhatrapati Sambhaji Nagar (Aurangabad), Jalgaon, Kolhapur, Mumbai/Thane/Navi Mumbai/MMR, Nagpur, Nanded, Pune |
| 32 | Manipur | Churachandpur, Imphal, Kakching, Thoubal | Churachandpur, Imphal, Kakching, Thoubal |
| 33 | Meghalaya | Shillong, Tura | Shillong, Tura |
| 34 | Mizoram | Aizawl | Aizawl |
| 35 | Nagaland | Kohima, Dimapur | Kohima, Dimapur |
| 36 | Odisha | Balasore, Berhampur (Ganjam), Bhubaneswar, Cuttack, Dhenkanal, Rourkela, Sambalpur | Bhubaneswar, Cuttack, Rourkela, Sambalpur |
| 37 | Puducherry | Puducherry | Puducherry |
| 38 | Punjab | Amritsar, Bathinda, Mohali, Patiala, Phagwara | Amritsar, Bathinda, Mohali, Patiala, Phagwara |
| 39 | Rajasthan | Ajmer, Bikaner, Jaipur, Jodhpur, Kota, Sikar, Udaipur | Bikaner, Jaipur, Jodhpur, Udaipur, Sikar |
| 40 | Sikkim | Gangtok | Gangtok |
| 41 | Tamil Nadu | Chennai, Coimbatore, Erode, Kanchipuram, Madurai, Namakkal, Nagercoil/Kanyakumari, Salem, Thanjavur, Tiruchirappalli, Tirunelveli, Vellore, Virudhunagar, Tiruppur | Chennai, Coimbatore, Madurai, Namakkal, Salem, Tiruchirappalli, Tirunelveli, Vellore, Virudhunagar |
| 42 | Telangana | Hyderabad, Karimnagar, Khammam, Warangal | Hyderabad, Karimnagar, Warangal |
| 43 | Tripura | Agartala | Agartala |
| 44 | Uttar Pradesh | Agra, Aligarh, Bareilly, Ayodhya, Ghaziabad, Gorakhpur, Jhansi, Kanpur, Lucknow, Mathura, Meerut, Moradabad, Muzaffarnagar, Noida/Greater Noida, Prayagraj (Allahabad), Varanasi | Ghaziabad, Noida/Greater Noida, Kanpur, Lucknow, Meerut, Prayagraj (Allahabad), Varanasi |
| 45 | Uttarakhand | Dehradun, Haldwani, Roorkee | Dehradun, Haldwani, Roorkee |
| 46 | West Bengal | Asansol, Burdwan, Hooghly, Kalyani, Durgapur, Kolkata/Greater Kolkata, Siliguri | Asansol, Durgapur, Kalyani, Kolkata/Greater Kolkata, Siliguri |
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Frequently Asked Questions ( FAQs)
Q1. What is the last date to apply for IBPS Clerk Recruitment 2026?
The last date to submit the online application is 21 August 2026.
Q2. How many vacancies are available in IBPS Clerk Recruitment 2026?
A total of 11,403 vacancies have been announced for Customer Service Associate (CSA)/Clerk posts.
Q3. What is the educational qualification required for IBPS Clerk 2026?
Candidates must have a Graduation degree in any discipline from a recognized University or an equivalent qualification recognized by the Central Government.
Q4. What is the age limit for IBPS Clerk Recruitment 2026?
Applicants must be 20 to 28 years of age as on 01 August 2026. Age relaxation is available for reserved categories as per government rules.
Q5. What is the application fee for IBPS Clerk 2026?
₹175 for SC/ST/PwBD/ESM/DESM candidates and ₹850 for all other candidates.
Q6. What is the selection process for IBPS Clerk Recruitment 2026?
The selection process includes the Preliminary Examination, Main Examination, Local Language Proficiency Test (where applicable), and Provisional Allotment.
Q7. What is the salary of an IBPS Clerk?
The basic pay starts from ₹24,050, along with applicable allowances and benefits as per the participating bank's rules.
Q8. Is computer knowledge mandatory for IBPS Clerk Recruitment 2026?
Yes. Candidates must have basic computer knowledge through a Certificate, Diploma, Degree, or by studying Computer/IT as a subject in School or College.
Q9. Can I apply for more than one State/UT?
No. Candidates can apply for only one State or Union Territory.
Q10. Where can I apply for IBPS Clerk Recruitment 2026?
Candidates can apply online through the official IBPS website (www.ibps.in).
Final Update
The IBPS CRP CSA-XVI Recruitment 2026 offers 11,403 vacancies for the post of Customer Service Associate (CSA) / Clerk across participating public sector banks. These openings are for candidates who possess a Graduate Degree in any discipline and fulfill the prescribed age and other eligibility requirements.
Candidates can submit their online applications between 01 August 2026 and 21 August 2026. No prior experience is required for this recruitment. Candidates should carefully review the educational qualification, age criteria, local language proficiency requirements and other eligibility conditions before applying. Candidates must also pay the prescribed application fee according to their category and retain the acknowledgment details for future reference.
Candidates should regularly check the official IBPS website for any updates or changes.
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